Terms & Conditions

Driver’s Qualification

Driver-renter must be 25 years old at least and have a valid Driving License held for at least one year prior to rental period. An International Driving License is required by Greek Law for all drivers - renters that are not citizens of the European Community or who do not have a European Drivers permit. Also an International Driving License must accompany any driving License in characters that are not readable in English or Greek. The maximum rental age is 70 years. Additional drivers are subject to the same age and license requirements as the driver-renter of the vehicle.

Minimum rental

The minimum rental period for online bookings is one day. For rentals less than a day please contact us directly.

Condition of Use

The driver- renter is expected to look after the vehicle, and to return it at the same condition as it was when it was picked up, and generally to behave in a prudent manner. Any repair of the vehicle by the driver- renter or any other person without permission is not allowed. Vehicle must not be used: a) to tow any vehicle, a trailer, or any other object b) to participate in racing c) to be operated by the driver under the influence of alcohol, medication or drugs etc. d) in contravention of any customs, traffic or other regulations e) by any other third person other than the driver/renter and any additional driver for purpose contrary to the Greek Law.

All the rentals include with no extra cost


Vehicle collection

When collecting the vehicle all driver-renters need to have:

Vehicle Return

The vehicle is delivered to the driver- renter in good overall condition and without apparent defects. Any complaints as to its condition must be made to Acteon car rentals immediately on delivery. The driver- renter agrees to return it with all accessories, and in the same condition at the location, time and date designated in the Rental Agreement, otherwise renter will be responsible to compensate Acteon car rental in addition to the normal rental charge. Acteon car rental reserves the right to take back the vehicle at any time without renter’s notice and at his/her expense if the vehicle is used in violation of the Rental agreement.

Delivery and Collection

Delivery and Collection is free. A shuttle service will bring you to our rental station for free of charge during our office hours to pick up the car and return you back your hotel when you drop off the car. After office hours delivery and collection is possible only in our main station at the port upon early notice free of charge. One way rental is free of charge during our office hours only in hotels or apartments located at the Port, Mylopotas, Chora & Koumbara.

Delivery and collection or one way rentals to Maganari Beach and to Pappas Beach (Callilo Hotel) is available only for rentals higher than 3 days and during our office hours. The extra cost for this service is 35€ euros per way (35 € for the delivery and 35 € for the collection).

Fuel

The vehicle shall be returned with the fuel level same as upon delivery. Otherwise, the renter shall be charged with the cost of missing fuel. There is no refund in the event of return of a vehicle with fuel level higher than its initial one.

Late Return

At the end of the agreed rental period Acteon car rental allows a grace period of 30 minutes free of charge after which, the renter will be charged with 1/3 of one day’s rental fee per hour after the agreed return time which is written at the Rental Agreement.

Non-show

In case the driver-renter fails to collect the vehicle on the rental start date and time without any prior written or telephone conversation, Acteon car rental will cancel the reservation after 1 hour. Acteon car rental reserves the right to not return any deposit.

Traffic fines

All traffic fines and expenses incurred during the rental period are at the renter's responsibility.

Taxes

Local taxes &Vat 24% is included on all rates.

Payment

Payment can be done when you will pick up the car. We accept cash, Visa, MasterCard, , Maestro credit and debit cards. For all reservations, the renter must provide a 30% deposit (down payment) of the total rental cost.

Cancellation/Amend your reservation

In case you wish to cancel or change your reservation please contact us to info@ioscar.gr or call Acteon Car rental reservations department at +30 22860 91003. Up to 30 days before the start of the rental agreement Free Cancelation, after that there is 30% cancelation fees. We will appreciate an early notification.

Insurance

All authorized drivers of Acteon Car rental vehicles are covered with Third Party Insurance. Above coverages are subject to General Terms of the Acteon Car rental insurance contract with its Insurer.

In the rental price, basic insurance (for material damages and bodily injuries ) of third parties is included.  In case of accident the Lessee will be charged with the damages of the leased vehicle and the cost of the days that it will take for the vehicle to be repaired. The third party liability amounts are 1.220.000 € for body injuries per accident and 1.220.000€ for material damages per accident (excluding the rented car).

Third Party Insurance (TPI)

In the rental price, basic insurance (for material damages and bodily injuries ) of third parties is included.  In case of accident the Lessee will be charged with the damages of the leased vehicle and the cost of the days that it will take for the vehicle to be repaired. The third party liability amounts are 1.220.000 € for body injuries per accident and 1.220.000€ for material damages per accident (excluding the rented car).

Full Insurance (CDW)

Full Insurance (Collision Damage Waiver) is available with an extra per day, depending the category of the vehicle, with excess amount that limits the customer's financial responsibility for damage to the rental vehicle. The maximum excess that is payable in the event of an accident will vary depending on the vehicle category you are renting. The excess amount ranges from €500 to €800 and will be specified in the Rental Agreement of the vehicle directly with Acteon Car rental. C.D.W. covers repair cost in case of an accident .This type of insurance is not valid for damages of undercarriage of the vehicle, to interior and the roof. Also is not valid for windows, glass, rims, canvas roofs, wheel covers, mirrors, the antenna, tires and interior accessories or electronics. CDW is valid only if the full terms and conditions of the rental agreement and the Greek Traffic Law have not been violated.

No insurance is valid:

Personal Belongings & Valuables

Acteon Car rental is not liable for personal belongings / Valuables that were stolen / lost from the vehicle or damaged during an accident. Loss or damage of key In case of loss or damage of key during the rental period, the driver-renter is liable for the cost of replacement with a new one.

In case of an accident

In case of an accident or any other incident (fire, theft etc.) the driver-renter is responsible to follow the insurance procedure as set below:

Ferry Restrictions

Acteon Car rental vehicles are not allowed to be transported by ferry boat or driven to other islands without a written permission from an Acteon Car Rental representative, if you would like to ferry your car please contact us in advance in order to review your request. Please note that any damage during ferry transit will be paid in full by the driver –renter.

Fleet Availability

Car availability is according to original planning. Delivery problems however may compel us to supply another vehicle of the same or higher category in exceptional cases.

Liability

Acteon Car Rental assumes no liability for actual rentals that do not take place due to reasons for which the hirer is responsible.
Such reasons are for example:

Acteon Car Rental is not liable for either a failure to perform or delay in performing any of its obligations under this booking agreement in case a performance is delayed, hindered or prevented due to force majeure, meaning any event beyond the reasonable control of Acteon Car Rental.

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